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Policy · version 2026-08-20

Confidentiality

Read this before you describe anything technical. It explains what protection exists at each stage — and what does not yet exist.

Start non-confidential

The first intake form deliberately asks for a high-level overview: your field, the problem, who it affects, and what outcome you want. That is enough for us to give you a useful first answer.

Do not put trade secrets, enabling technical detail, formulations, source code, or unpublished claim language into the first form. If your material needs formal protection before you share it, say so in the last step and we will send confidentiality terms first.

How we treat what you send

  • Submissions are treated as your confidential business information.
  • They are stored on access-controlled systems and seen only by team members working on your matter.
  • They are never published, and never used as a public example, case study, or marketing material without your written permission.
  • Internal notification emails contain the reference code and routing details, not your technical description.
  • You can ask for deletion at any time.

What a confidentiality agreement adds

Confidentiality is ultimately a matter of contract. A signed agreement creates enforceable obligations with defined scope, duration, exclusions, and remedies. Our handling practices above apply from the moment you submit — but they are practices, not a contract.

No agreement exists until both sides have signed it. If anyone tells you otherwise about any provider, treat that as a warning sign.

What confidentiality does not do

A confidentiality agreement does not create patent rights, does not stop the clock on a publication deadline, and does not protect you against independent development by someone else. It protects the exchange between us, nothing more.

Public disclosure is a separate risk with separate consequences. See before you publish.

Institutional ownership

If you are a student or employee, your institution or employer may own rights in the work regardless of any agreement between you and us. We will help you identify that early rather than after money has been spent.

Contact

Questions about this page, or a request about your data, go through the contact page. Quote your reference code if you have one.